How do I claim my welcome bonus?
You can select your preferred welcome package during the registration process. If you decide to skip it then, you can always view and activate available offers later in the bonus section of your account dashboard.
What documents do I need to verify my account?
We require proof of identity, such as a passport, ID card, or driving licence, and proof of address like a utility bill or bank statement no older than three months. You may also need to provide a photo of your payment card or an e-wallet screenshot to verify your payment method.
How fast can I withdraw my winnings?
Since we are a brand-new casino, specific withdrawal processing times are not yet established. However, we aim to provide efficient service and you can reach out to our 24/7 support team for updates on your specific request.
Is LuckyBoom licensed?
As we are a new launch, official licensing information is not yet public. We recommend that you verify the current status of our regulatory standing yourself before creating an account.
Which payment methods are supported?
We offer a variety of options including iDEAL for our Dutch players, as well as cards like Visa and Mastercard, bank transfers, e-wallets like Skrill and Neteller, and several cryptocurrencies including Bitcoin and USDT.
What is the minimum amount for withdrawals?
The minimum withdrawal amount is €20. Please note that while we don't charge any internal fees, third-party providers might apply their own costs.
How do I get in touch with customer support?
Our team is available 24/7 to help you out. You can connect with us instantly via live chat or send a message to support@luckyboom.com for more detailed inquiries.
What are the wagering requirements for bonuses?
For the welcome package, the wagering requirement is 35x on the bonus amount and 40x on any free spins. If you take advantage of our weekend reload offer, the requirement is 30x.