Customer service

Open the live chat first, email the service address for account matters, and ask for the VIP line if you are a member.

24/7 live chatThe service desk is staffed on every page. Replies normally take under 2 minutes.

Emailsupport@luckyboom1.net deals with account-level questions and formal requests.

VIP channelsPrivate WhatsApp and Telegram channels and a named personal manager are reserved for VIP members.

Before you write

Writing from your registered email address lets the assistant find your order at once. The system uses that address for KYC documents, self-exclusion and account-closure requests.

Give your account email and a short description of the question.
For withdrawals, finish KYC in advance; accounts still under verification wait longer.
Orders are reviewed within 2 business days; once approved, the payment method determines delivery time.

Requests are only accepted from your registered email

Self-exclusion, in effect within 24 hours, for a minimum of 6 months.
A cooling-off pause of 7 days.
Permanent closure of the account.
Password recovery: use the reset link on the login page; it is emailed to your registered address.

VIP status match

VIP member elsewhere? Send a screenshot of the status to live chat or support@luckyboom1.net and we match it, so you do not have to rebuild your purchase history.

← Back to the shop · About the store · Customer service · Terms of sale · Shop safely

SellerMAIREKE LIMITADA (Costa Rica)

Open since2021

Trading licenceAnjouan Offshore Financial Authority

Helpline24/7 live chat · support@luckyboom1.net

Minimum order€20 (€40 for the 5th bonus deposit)

18+ Gambling can be addictive. Read the shop's safe-use policy first. begambleaware.org

Affiliate disclosure: we may be paid a commission if you register through our links, which does not alter what we list. Bonus terms change, so confirm the current terms with the casino. Information current as of August 2026.

Lucky Boom Shop · product information, not advice